How to Open a .DOCX File

Using Microsoft Word Online on a Mac or Windows Computer

Go to https://www.office.com in a web browser. If you don't have a recent version of Microsoft Office installed on your computer, Microsoft recommends using the free Word Online app or Word Mobile to open and edit documents.

Log in with your Microsoft account. If you don't already have a Microsoft account, you can create one at https://www.microsoft.com/en-us/account by clicking Create a Microsoft account. If you have an email address that ends with @outlook.com, @live.com, or @hotmail.com, you can use your login information for that address to sign in.

Click the Word icon. It's the blue sheet of paper with a "W" on its left edge. You'll see it in the row of icons near the top of the page.

Click Upload and open. It's under "More templates" in the top-right area of the page.

Select the .DOCX file and click Open. This uploads the .DOCX file and displays it in the free version of Microsoft Word. In addition to viewing the document, you can also use Office Online to edit it. To save the edited version to your computer when you're finished, click the File menu at the top-left corner of the page, click Save As, and then select Download a Copy.

Using Google Drive on a Mac or Windows Computer

Go to https://drive.google.com in a web browser. If you're not already signed in to a Google/Gmail account, click the Go to Google Drive button, and then sign in or create an account now. Google Drive will convert documents to the Google format, which will allow you to open it. You can then download it as a different format, or edit it directly in Drive.

Click the + New button. It's near the top-left corner of the page. A menu will expand.

Click File Upload. This opens your computer's file browser.

Select the .DOCX file and click Open. This uploads the file to Google Drive. When the file is finished uploading, it will appear in your file list.

Double-click the file name to see a preview. If you don't need to edit the document, you can use this preview to see what's in the file.

Select Google Docs from the "Open With" menu. It's the menu at the top-center part of the preview. Once selected, the file will open in the Google Docs editor. If you want to edit the file, you can do so in this editor. Your changes will be saved automatically to the uploaded file in Google Drive. To download the edited version of the file, click File, select Download, and then select the desired format.

Using an iPhone, iPad, or Android

Download Microsoft Word from the App Store iPhone App Store Icon or Play Store Android Google Play. If you need to open a .DOCX file on your phone or tablet and haven't yet installed the free Microsoft Word app, start by doing so now. Android: Open the Play Store app in the app drawer, search for Microsoft word, and then tap INSTALL on the app. iPhone/iPad: Open the App Store, tap Search, and search for Microsoft Word. When you find it, tap GET to install it.

Open Microsoft Word on your phone or tablet. It's the blue-and-white document icon with a "W" on its left side. If it's your first time using the app, follow the on-screen instructions to navigate through the welcome screens.

Tap Open. It's the folder icon at the bottom of the screen.

Select the document you want to open. Browse to the folder on your phone or tablet where the document is saved, or follow the on-screen instructions to add a cloud service (e.g., OneDrive, Dropbox) and select it from there. Once selected, the document will open in Word. If you selected a document from a cloud account, it may take a few moments for it to download before opening.