- If just one or two of your matches have disappeared, it may be because the other user(s) unmatched you or deleted their accounts.
- A disappearing match may also be an indication that you were interacting with a bot account.
- Make sure you have not accidentally entered any search terms on the chat page so that you can see all of your matches.
- If all of your matches have disappeared, sign out of your Tinder profile and sign back in.
The other user may have unmatched you.
No one likes the feeling of being unmatched on a dating app. But if just one of your matches disappeared, there is a good chance that user simply decided to unmatch you. Of course, if the problem happens with multiple users, it becomes fair to wonder if it is a bug within the app. To avoid being unmatched, make sure you know how to keep the conversation going.
They might have deleted their account.
If the user deleted their Tinder account, your match with them will disappear. This contrasts with an app like Bumble, which simply renames the account Deleted account and allows you to hold on to the conversation. You will keep the match with someone who deletes the Tinder app. Only deleting their actual account will cause the match to disappear on your end. Don't blame yourself if you suspect another user deleted their account. There could be a variety of reasons they decided to stop using Tinder, regardless of the quality of your mutual connection.
They might be a bot.
Did your match seem too good to be true? This may not be what you want to hear, but there is a decent chance that a disappearing match was actually a bot. Tinder is constantly working to weed out the bots on its platform, and it won't hesitate to delete a bot account once it finds one. Stay alert of bots and scammers when using Tinder.
Try clearing the search bar.
Make sure there is no text in the search bar atop your app's page. This may seem silly, but double-check the search bar atop the page to ensure there is no text in it. If you leave the app open from a previous session, any text you entered will remain. It is therefore possible you are simply not seeing your matches because you are filtering them out with your search terms!
If all matches disappeared, sign out and back in.
If you suddenly have no matches, do not fret! It is fair to say this is a bug with your profile. To confirm this is the case, simply sign out of your account and sign back in. To sign out: Tap your profile icon Tap Settings Scroll down and select Logout To sign back in: Close out of the Tinder app and reopen it. Once the app reopens, you will be prompted to sign in. Follow the onscreen instructions to return to your account and find your matches restored. Tinder will never delete all of your matches. If Tinder had a reason to take punitive action against your account, they would simply ban or delete it.
Your matches may not be loading.
Check your internet connection. If you see some matches, but the match list will not load in full, it may be a network issue. Check your Wi-Fi settings on your Android or iPhone. If checking your network settings does not help your matches load on Tinder, consider deleting the app and reinstalling it. It may seem like a pain, but doing so will ensure that your app is totally refreshed and up-to-date. While the Tinder app remains the best experience for using the online dating platform, you can use Tinder.com to see if your matches are still present. If you see them online, you can deduce that their disappearance is an issue with your app specifically.
Tinder's servers may be down.
Look for error message 5000. If your matches are missing and you see an error message labeled 5000, that is an indication that Tinder's servers are down. It may seem alarming at first, but simply take a break from swiping and return to the app later to ensure your matches have been restored.
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