New Delhi: On Friday, thousands of Delhi Metro commuters had a nightmarish experience.They were left stranded at various stations as services on the Gurgaon route were disrupted for over three hours due to a problem in the Over Head Electrification (OHE).
The daily commuters, who were hoping to reach home on time, were in for a shock when they were told at the Metro stations that there were inordinate delays in services due to problem in the OHE. Passengers alleged there were short-circuits on the OHE line, but Metro officials did not have any information on this.
The problem led to disruption of services between Central Secretariat and HUDA City Centre (Gurgaon) on the Line 2 (Jehangirpuri-HUDA City Centre), Metro officials said that their engineers were working on the problem.
Hundreds of people could be seen standing outside Udyog Bhawan, Central Secretariat and Patel Chowk stations after the problem erupted at around 7.30 pm during the evening rush hours.
A DMRC spokesman said train services on the Central Secretariat-HUDA City Centre stretch were affected due to the problem in OHE. "Services between Central Secretariat and HUDA City Centre came to a complete halt at around 7.30 pm after the OHE failed to supply power," he said, adding that the OHE problem occurred at three stations - Udyog Bhawan, Green Park and Sikandurpur. He said services between Central Secretariat and Jehangirpuri were not affected and remained normal.
It was chaos at all stations on the Line as thousands of people were stranded there for hours waiting for trains, but in vain. Stations like CST, Udyog Bhawan were closed for some time and passengers were not allowed inside. Huge queues could be seen at some stations with passengers demanding refund of their tickets.
As situation went out of control, 15 DTC buses from Sarojini Nagar depot were moved to Central Secretariat to facilitate the travel of passengers towards Gurgaon.
Vinodhini Vaidyanathan, a law student, was a irritated lot today. She got delayed to her home from college by almost two hours. "I got into the train from Laxmi Nagar at around 7 PM and the train from Rajiv Chowk stopped at every station and from Udyog Bhawan it did not move at all. We were not given proper information about the delay," she said.
OHE problems on Metro trains have become common now and two weeks back metro services were delayed during the morning hours due to technical problem.
According to a late-night update issued by the Metro, single operation between Central Secretariat and HUDA City Centre was resumed after 9.30 pm. Trains were run even after the normal time of 11 pm to clear the rush.However, service from HUDA city centre to Central Secretariat did not resume, it said.
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