BANGALORE: Bangalore-based Mindlance is a leading systems integrator with offices at more than 11 locations spread across the country. Mindlance believes in becoming technology partners with its clients in terms of providing them most out of their existing IT Infrastructure by delivering solutions which are focused on reducing operational costs and maximising the availability and performance of their IT Infrastructure. Mindlance offers both traditional At-Site Delivery Model as well as futuristic Remote Infrastructure Management Model to deliver the offered services. Kamal Sharma, Group CIO and ITIM SBU Head at Mindlance, spoke to City Express on the growing importance of IT infrastructure management in India and the company’s future plans.Is IT Infrastructure Management an important market in India?Infrastructure is the key for every industry which exists today and today’s business environment makes it critical that the ever demanding infrastructure requirements align with business needs. At Mindlance we deliver end-to-end cost effective and reliable solutions that can transform your business.What are some emerging practices in the Application and IT management space in India?CIO’s are adopting more services-centric view. With more effective cloud services, businesses will not be managing infrastructure from an operational and service delivery perspective but also look towards buying infrastructure as services.What aspects should a CIO look into before finalising on an IT management vendor?CIO’s should develop infrastructure keep in mind the future expansion plans. The infrastructure which is prepared for future organisational growth actually completes its purpose of implementation in the first place. The ability to foresee all components using one tool is important in IT service delivery. And, with cloud computing, this has never been more important because the different components that make up a single IT service can reside in a number of places. Cabling and networking are two imperative areas in IT for a robust and scalable IT infrastructure. Apart from scalability, several other areas like redundant network set up, smart networking architecture and power saving, requires planned decision-making from CIOs.How is Mindlance positioned as a ‘Systems Integrator’ in the IT and application Management space?Mindlance is a System Integrator and we specialize in innovating services. Our array of services help you build and manage a highly available, cost effective and reliable IT infrastructure that is capable of meeting the dynamic needs of your businesses in multi-sourcing scenario. Our offerings are based on the evaluate, create, manage and maintain framework.What is the growth strategy and future plans for Mindlance in India?IT Infrastructure Management market has a huge scope of multi fold expansion and Mindlance clearly visualizes these opportunities in the market. In 2011 we clocked 150% and Managed services, Networking and consulting were top revenue generator SBUs. Also, we are looking at expanding our workforce by 600 people this year in India and adding about 300 new clients to our portfolio. Expand to 3 new locations within India.How is Mindlance addressing the challenges being faced by CIOs in the industry?It all comes down to simplifying IT. The cloud has provided a great way for businesses to be able to move faster and scale even better than ever before. Over a decade, we have built a loyal client base that relies on us for providing and managing their information technology solutions. Associating with the best in IT majors in India and abroad; we strive to bring the ahead -of-time solutions that meet the immediate and future needs of our clients. We truly believe in the philosophy of learning, unlearning, innovating and relearning.
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